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Where do you ship to?Anywhere in the world! We have global fulfilment coverage and there's nowhere we are not able to send orders. We now offer free shipping to 37 countries around the world. We ship free of charge to: Australia, Austria, Belgium, Bulgaria, Croatia, Czech Republic, Estonia, Finland, France, Germany, Gibraltar, Greece, Guernsey, Vatican City, Hungary, Ireland, Isle of Man, Italy, Jersey, Latvia, Lichtenstein, Lithuania, Luxembourg, Montenegro, New Zealand, Netherlands, Norway, Poland, Portugal, Romania, Slovakia, Slovenia, Spain, Sweden, Switzerland, United Kingdom, USA. For countries outside of this list additional fees may apply. Please add your item to the basket and complete checkout to see any additional shipping rates for countries outside of our worldwide coverage listed above. Contact us at hello@studiomaas.co for any issues.
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What if I need to change my shipping address?If an order hasn't yet dispatched, it may be possible to update the delivery address. Please contact us at hello@studiomaas.co with your order number and updated delivery address and we will do our best to amend for you. Unfortunately if the item has already dispacthed we are unable to amend address details.
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Do orders ship with tracking?Tracking availability varies and will depend on the country, product type and shipping method, that have been selected with your order. If tracking is available for your order we will provide you with an email and tracking link when your product ships.
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How long does it take for items to be delivered?In general, we offer a 48 hour preparation time plus delivery. Most items are delivered within 2-3 days following prep but depending on your location can take 7-14 days.
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How are your products packaged for shipping?All items are robustly packaged. Although there are minor differences between individual labs packaging standards, the following typical approach is consistent. All framed prints are wrapped in a protective sleeve with individual plastic or cardboard guards added to each corner. Additional cardboard is secured over the print surface to minimise the risk of breakages or transit damage. Each print is then shipped in a heavy duty cardboard box. The packaging standards have been refined many times, over many years and it is now extremely rare for breakages or damage to occur. On those rare occasions when incidents do happen we strive to ensure that your collection and replacement are organised immediately and shipped back out on a priority service without any fuss.
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What happens if an item is damaged in transit?We ask for a photo of the damaged goods, and we’ll then gladly send a free replacement.
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Where do you ship to?Anywhere in the world! We have global fulfilment coverage and there's nowhere we are not able to send orders. We now offer free shipping to 37 countries around the world. We ship free of charge to: Australia, Austria, Belgium, Bulgaria, Croatia, Czech Republic, Estonia, Finland, France, Germany, Gibraltar, Greece, Guernsey, Vatican City, Hungary, Ireland, Isle of Man, Italy, Jersey, Latvia, Lichtenstein, Lithuania, Luxembourg, Montenegro, New Zealand, Netherlands, Norway, Poland, Portugal, Romania, Slovakia, Slovenia, Spain, Sweden, Switzerland, United Kingdom, USA. For countries outside of this list additional fees may apply. Please add your item to the basket and complete checkout to see any additional shipping rates for countries outside of our worldwide coverage listed above. Contact us at hello@studiomaas.co for any issues.
-
What if I need to change my shipping address?If an order hasn't yet dispatched, it may be possible to update the delivery address. Please contact us at hello@studiomaas.co with your order number and updated delivery address and we will do our best to amend for you. Unfortunately if the item has already dispacthed we are unable to amend address details.
-
Do orders ship with tracking?Tracking availability varies and will depend on the country, product type and shipping method, that have been selected with your order. If tracking is available for your order we will provide you with an email and tracking link when your product ships.
-
How long does it take for items to be delivered?In general, we offer a 48 hour preparation time plus delivery. Most items are delivered within 2-3 days following prep but depending on your location can take 7-14 days.
-
How are your products packaged for shipping?All items are robustly packaged. Although there are minor differences between individual labs packaging standards, the following typical approach is consistent. All framed prints are wrapped in a protective sleeve with individual plastic or cardboard guards added to each corner. Additional cardboard is secured over the print surface to minimise the risk of breakages or transit damage. Each print is then shipped in a heavy duty cardboard box. The packaging standards have been refined many times, over many years and it is now extremely rare for breakages or damage to occur. On those rare occasions when incidents do happen we strive to ensure that your collection and replacement are organised immediately and shipped back out on a priority service without any fuss.
-
What happens if an item is damaged in transit?We ask for a photo of the damaged goods, and we’ll then gladly send a free replacement.
-
Where do you ship to?Anywhere in the world! We have global fulfilment coverage and there's nowhere we are not able to send orders. We now offer free shipping to 37 countries around the world. We ship free of charge to: Australia, Austria, Belgium, Bulgaria, Croatia, Czech Republic, Estonia, Finland, France, Germany, Gibraltar, Greece, Guernsey, Vatican City, Hungary, Ireland, Isle of Man, Italy, Jersey, Latvia, Lichtenstein, Lithuania, Luxembourg, Montenegro, New Zealand, Netherlands, Norway, Poland, Portugal, Romania, Slovakia, Slovenia, Spain, Sweden, Switzerland, United Kingdom, USA. For countries outside of this list additional fees may apply. Please add your item to the basket and complete checkout to see any additional shipping rates for countries outside of our worldwide coverage listed above. Contact us at hello@studiomaas.co for any issues.
-
What if I need to change my shipping address?If an order hasn't yet dispatched, it may be possible to update the delivery address. Please contact us at hello@studiomaas.co with your order number and updated delivery address and we will do our best to amend for you. Unfortunately if the item has already dispacthed we are unable to amend address details.
-
Do orders ship with tracking?Tracking availability varies and will depend on the country, product type and shipping method, that have been selected with your order. If tracking is available for your order we will provide you with an email and tracking link when your product ships.
-
How long does it take for items to be delivered?In general, we offer a 48 hour preparation time plus delivery. Most items are delivered within 2-3 days following prep but depending on your location can take 7-14 days.
-
How are your products packaged for shipping?All items are robustly packaged. Although there are minor differences between individual labs packaging standards, the following typical approach is consistent. All framed prints are wrapped in a protective sleeve with individual plastic or cardboard guards added to each corner. Additional cardboard is secured over the print surface to minimise the risk of breakages or transit damage. Each print is then shipped in a heavy duty cardboard box. The packaging standards have been refined many times, over many years and it is now extremely rare for breakages or damage to occur. On those rare occasions when incidents do happen we strive to ensure that your collection and replacement are organised immediately and shipped back out on a priority service without any fuss.
-
What happens if an item is damaged in transit?We ask for a photo of the damaged goods, and we’ll then gladly send a free replacement.
-
Where do you ship to?Anywhere in the world! We have global fulfilment coverage and there's nowhere we are not able to send orders. We now offer free shipping to 37 countries around the world. We ship free of charge to: Australia, Austria, Belgium, Bulgaria, Croatia, Czech Republic, Estonia, Finland, France, Germany, Gibraltar, Greece, Guernsey, Vatican City, Hungary, Ireland, Isle of Man, Italy, Jersey, Latvia, Lichtenstein, Lithuania, Luxembourg, Montenegro, New Zealand, Netherlands, Norway, Poland, Portugal, Romania, Slovakia, Slovenia, Spain, Sweden, Switzerland, United Kingdom, USA. For countries outside of this list additional fees may apply. Please add your item to the basket and complete checkout to see any additional shipping rates for countries outside of our worldwide coverage listed above. Contact us at hello@studiomaas.co for any issues.
-
What if I need to change my shipping address?If an order hasn't yet dispatched, it may be possible to update the delivery address. Please contact us at hello@studiomaas.co with your order number and updated delivery address and we will do our best to amend for you. Unfortunately if the item has already dispacthed we are unable to amend address details.
-
Do orders ship with tracking?Tracking availability varies and will depend on the country, product type and shipping method, that have been selected with your order. If tracking is available for your order we will provide you with an email and tracking link when your product ships.
-
How long does it take for items to be delivered?In general, we offer a 48 hour preparation time plus delivery. Most items are delivered within 2-3 days following prep but depending on your location can take 7-14 days.
-
How are your products packaged for shipping?All items are robustly packaged. Although there are minor differences between individual labs packaging standards, the following typical approach is consistent. All framed prints are wrapped in a protective sleeve with individual plastic or cardboard guards added to each corner. Additional cardboard is secured over the print surface to minimise the risk of breakages or transit damage. Each print is then shipped in a heavy duty cardboard box. The packaging standards have been refined many times, over many years and it is now extremely rare for breakages or damage to occur. On those rare occasions when incidents do happen we strive to ensure that your collection and replacement are organised immediately and shipped back out on a priority service without any fuss.
-
What happens if an item is damaged in transit?We ask for a photo of the damaged goods, and we’ll then gladly send a free replacement.
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